Doing Difficult Things | Giselle Moor - One Small Step Forward

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A meeting, a meeting with the case.
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The first is the Success Nuggets Podcast.
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Have you ever wondered what you could learn and how inspired you'd be if you asked incredible people from around the world about the patterns that drive progress?
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Get ready to dive into a world of insight and inspiration.
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The first is the Success Nuggets Podcast with the founder of the Digital Light Bulb and your host, David Abel.
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Welcome to the Success Nuggets.
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Today I'm joined by Giselle Moore.
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We both worked at Ted Baker, although our paths didn't cross back then.
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An athlete, a bouncer, and a motorcycle drag racer, Giselle has always been a real character.
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Racing accident left her paralyzed, but it didn't end her appetite for life.
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Since then, she's travelled the world, moved to Australia, and completed five marathons.
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Today we're talking about changing direction, doing difficult things, and learning to be kinder to yourself along the way.
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Giselle, welcome to the Success Nuggets.
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Thank you very much for having me.
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Before we get into everything that happened, what were you like?
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What were you into?
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A party girl, like definitely vibrant, loud, excessive.
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I love to be the life and soul, and to stay up late, to dance.
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I was obsessed with music, so I got a job as a bouncer alongside work in fashion at Tet Baker.
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And I used to drag race motorbikes on the weekend.
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And that was kind of our like family hobby.
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I've done it my entire life.
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And really, yeah, I was just, I guess I was someone that kind of just did her own thing.
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I loved to be a little bit niche, I would say.
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And we're a great talking point for someone that loved to be sociable.
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Loved that.
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A bouncer, you know, in my day, there weren't that many female bouncers.
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They were normally quite big, scary blokes.
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And you were into your sports.
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And motorbike drag racing as well.
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That's that's another thing that's really quite fearless.
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I will to be honest, the bouncing side of things, I worked at a quite calm, neutral, nice environment like Camden Round House.
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So it was pretty the the clientele were palatable, but I my dad told me to do that because he was like, you get to go to free gigs.
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And I was like, oh, amazing.
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Like, yes, free, free music shows, parrying people down wasn't really a thing.
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So the fear actually, there wasn't too, I didn't have to be that brave there.
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But drag racing, I guess I was going 130 miles an hour on my motorbike.
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So that probably is a little bit of the like adrenaline junky factor.
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And you mentioned drag racing was a family hobby.
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Was your family a big influence on you growing up?
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Yeah, for sure.
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I would say both mum and dad were.
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Um, my mum was actually the motorbiker.
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Um, so me, her, and my sister were the riders.
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My dad was the crewman with Dunk.
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So your mum was the motorbiker.
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Tell us a bit about MSOR stories and what she did.
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Yes, she's been doing it since she was a young a young woman, I think, probably in her early 20s.
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She got introduced to the sport.
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She's like so petite and tiny, and I think someone just put her on a motorbike, she loved it, and she has not got off since.
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Like my mum still rides back in England, and then we just kind of were raised in the sport.
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As soon as we were born, pretty much, we were there, we knew everyone there, and then as soon as me and my sister were old enough, my mum decided to get back on a motorbike again.
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We had a few years watching her, and then I got offered my own motorbike at the age of 12 and kind of took in her footsteps.
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She's a cool woman.
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There was no way that I wasn't gonna ride.
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What kind of person were you like at work, and how did you approach it?
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So I was on the sales team, and I would definitely say there was an element of wanting to be like on it all, keep showing up, be really good.
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Like, obviously, when it's your first career and you're in fashion as well, like you really want to succeed and do everything right.
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And I would definitely say that was how I showed up at work.
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Always everywhere as well.
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I've never seen anyone replicate that thing that we had at Tebaker.
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Can you try and help us just extract some more of that gold while we're here?
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I loved our office was open plan, and there were so many people and so many characters in general.
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I feel like everyone there was a little bit weird and had a little bit of a personality about them.
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So I just love the fact that you could go and meet all these people and like chat at each other's desks, and yeah.
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I would just say a bought more of the same weird energy that a lot of other people had in that building as well.
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We work so much in the UK that that is who you spend all of your time with.
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And there's that party after work vibe culture that you get in London as well.
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So you really are like going in at 9 a.m., spending your entire day with someone and then getting drunk with them after work.
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It's the perfect recipe to build these bonds that exist outside the Uggy Brown building, the type of people that were there in general, and that it that weirdness and kookiness and loudness, and you were allowed to come to work, hungover.
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All of those little things contributed for you to be able to be your weird self with everyone else.
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And I think that allowed people to show up like who they were, really.
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And so you're building bonds and relationships based on like your true character, not this fake work persona.
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I think that's a lot of it actually, is everyone was who they were in that office.
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Yes, that's interesting.
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People could be themselves rather than going away persona.
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I thought that it also made it easier to ask questions and contribute.
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Everyone was involved in everything, weren't they?
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Yeah, and I loved like the fact that you could just go up to someone's desk and ask them a question, and it didn't even matter if it was the director or someone lower down, like there was that kind of freedom, and you felt like you had a voice there what drawing that.
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We always refer to it as like the golden, the golden period a little bit.
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But either yeah, it was a the most fantastic place to have like a first career in fashion as well.
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So while you're a Tebaker, you experienced what you called your sliding doors moment.
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Can you take us back to that day and what happened?
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So I went to the racetrack on we'd actually had like someone's work hen work baby shower on the Thursday, and I remember being at work on the Friday, absolutely hanging, and then grabbed my suitcase and went to the racetrack for the weekend, and then just had an accident on the motorbike where the bike flipped backwards, and it was all very sudden, it was very quick, and I ended up becoming disabled from that accident.
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And at the time, me and my partner that had also met at work were just together for six months, and all of a sudden, we're like in Cambridge, I'm going in for major surgery.
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I don't really understand like the severity of what's happened, and then yeah, wake up and kind of thus the next chapter of my life kind of began.
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And I would say I was in Cambridge for like the acute hospital, basically, for around five weeks.
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And then I was moved to a spinal rehab unit in Sheffield, which is where you really focus on recovery, recovery, walking, and getting to a place where you can go back into like your home and integrate back into life as a wheelchair user.
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So that was around five months in total that that kind of whole period happened.
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But even at that moment in time, I was still going back to work.
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So I went back to work before I'd even been discharged from hospital to talk about like going back to work because I knew that I had to get back to real life as soon as possible to be able to kind of mentally deal with the challenges of navigating what had happened.
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No, nobody can be prepared for that.
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Do you got any friends who are disabled?
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No, I think I knew of one wheelchair user before my injury because he was at the racetrack as well.
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He was an amputee, but that's my only ever kind of exposure to someone with a disability.
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And then when I was in hospital, they would always be like, Don't worry, you're gonna get to Sheffield and you're gonna meet so many young people.
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Like, there's so many young people that have your entropy.
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You're gonna meet loads of friends.
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And I was the youngest person in hospital by like 15 years, I would say.
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So I was really isolated when I was in Sheffield.
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I had no one around me that was my age, no one to talk to.
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And Instagram is a fantastic thing.
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Like, thank God I had Instagram to be able to find and seek other people.
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But even now, I would say my community of people with disabilities is really quite small.
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I have my handsome foundation back in the UK, and I feel like that's that's all I need.
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I have those guys there, but no, my community of people with disabilities is isn't that big, and I don't have a lot of friends that are going through the same thing as me.
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Were there a point where when you've gone back to work, you're just about, I I want to do something different now.
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Oh, I have got the exact moment in time that that happened, which is the Pantone, the green t-shirt pantone conversation.
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So we are looking at the new collection for the very first time.
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And there's a conversation going on around a po a men's polo top and what colour shade of car key it would be.
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I mean, this conversation is going on like maybe between three different green pantones.
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And I just I remember it like dropped in, and I was like, I'm I'm done with this.
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Like this is not, this is not for me anymore.
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And from there, obviously, then began the work because deciding not to do something is one thing, but then deciding what you're gonna do instead is a whole different game altogether.
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So for me, the penny dropped there, and then it was really a case of like figuring out what I was gonna do instead of that.
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Did you just leave work or did you actually just go like I need six months to get my head straight?
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Oh, I so I went back to work in the 2019 January.
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I think the penny must have dropped a year later in 2020, and then COVID happened.
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So I was given a really fortunate position of furlough in a really hot London summer to go sit in the park and to think about everything.
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And it was kind of then that I was like, I want to, I always knew I wanted to travel.
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That has always been on the radar, but I was like, actually, this is still going to be a thing that I need to I need to figure out how to do it.
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And I also kind of decided on life coaching.
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So I trained to become a life coach over that period of time as well.
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But I didn't leave a stable career until we went traveling a hole 18 months later.
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How was your early years in life coaching?
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I coaching pretty quickly.
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I think I'd confused what I wanted to do with that.
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That's what coaching was.
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And the more I did it, the more I kind of there was a lot of friction.
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It just felt unnatural and I didn't really understand it.
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And then somewhere along the way, I just kind of realised and I was like, or admitted that the money I'd spent had to be kind of almost treated as like this isn't going to be what I like, you know, and they say you didn't flog a dead horse, had to kind of admit that it wasn't for me, and then started the speaking, and that's when everything started to make sense.
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And I was like, oh, this is how I'm supposed to do what I'm supposed to do, not by asking an individual questions, but by sharing my experiences.
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Right.
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Okay.
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So you go on the stage, we are nervous, and am not the rest of us.
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I think yes, the first time I was definitely nervous, but it's more someone said frame it like this, like they're not paying you for your experience in speaking, they're paying you for your story and everything that you've collected along the way.
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And that completely transformed everything because at the end of the day, like you can be an incredible speaker, but if you don't have something to deliver, like you know, that's not the point.
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So I kind of always reframe it like it's my story that I'm being booked for, and that's what people want to hear.
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And then it kind of just removes a bit of the fear.
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I still get nervous, so I think it's a lot easier to talk about yourself and something you've lived than the theory and hey, I know everything about sales, you know, you know everything about yourself, so it's more reassuring.
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Yeah, exactly.
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How wrong can you really go if you're just chatting breeze about youth?
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Yes, exactly.
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I made a living of that.
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Like you'd always wanted to go around the world.
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Where did you end up going?
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We went to South America for seven months, and then went home for a brief period, and then Southeast Asia for six months because I'd always got it in my head.
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If I'm traveling, it has to be a year.
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Like I'm not doing less.
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If we're quitting our jobs, putting everything in the Arctic, we have to make it worthwhile.
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So a year was always the like the go-to.
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A year is too long, I have to say, for backpacking, like it's just too long.
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But yeah, it was the most incredible experience ever, but it was really, really hard.
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And I don't think I anticipated how challenging travelling with a wheelchair or backpacking in general was going to be.
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Yeah, what were you some of some of your favourite places that you went to?
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When is there's un unreal.
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Like the party scene, because I was still I love to dance.
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Uh, the party scene is just incredible.
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The food was amazing.
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So Buenos Aires is really, really kind of like I would recommend to anyone to go.
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And then I really enjoyed Bolivia because it's it felt like you were going, it really felt like a different culture.
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And that was the whole point of why I wanted to go away was not to go to all of these Western places, but to actually see another world.
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And some of it really felt like dystopian and different.
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So yeah, it was those two I would say in South America, especially.
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Where are you living now?
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We are now in Sydney, Australia, because if you've already blown up your life and done all the hard bit, why not just keep going and do something different?
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You've just completed your fifth marathon.
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Is that correct?
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Yes, that is correct.
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I have done five marathons, only London and Sydney, but like repeated those ones.
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And I did Sydney two weeks ago, and I just love how they make me feel.
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I love the vibe of the day.
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Like it's just good humour coming together to do something really hard, and then a load of other good humans meeting them with banners and signs and support.
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So I just like I just love the day.
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And for me, it's a really it's they just something I picked up and I was like, this fits me.
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I love this, I'm gonna keep going.
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I'm running has been really helpful for like my mindset and kind of reminding me that I can do difficult things.
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I think that if someone's done one and they're signing up for a second, they they stopping.
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I think I've always loved a physical challenge and I've always loved to push myself in uncomfortable situations, and I never really knew how that looked or what I never really had time for that because I was so busy like going out and partying in London.
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So coming over to Australia, you can be whoever you want to be, and you've got all this time and space to fill with different things.
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So I think that allowed me to lean into it, and that's just kind of yeah, the thing I decided was for me.
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What's work look like for you these days?
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I'm building something, as I guess a lot of us are.
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I'm building my profile as a speaker because as shared, I've got quite a story and I want to be able to encourage and motivate and inspire other people to go and do whatever their thing is as well.
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So work for me is very much nine to five stability.
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Someone told me to look at my role as like they're my investors so that they are investing in me so that I can go and do what I want to do.
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And again, perfect reframe because it helps you log on in the morning.
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Uh but I yeah, have my nine to five, and then obviously it's all about like speaking, podcasts, showing up in spaces, which I think is quite new to me that didn't feel like work, but that really is a lot of the work is like being out there and doing what I'm doing with my wheelchair and kind of challenging perspectives that way alongside kind of in front of a corporate business.
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They have to go hand in hand a little bit.
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What about the impact?
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Have you had people that have really been impacted by what you've said before?
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Yeah, I mean, I don't like to make people cry, but if I've made cry, I'm like, perfect.
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Just because that's how emotion, that's how change happens and that's how what resonates the most.
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Like if I plead, if I've appealed to a human emotion, then the work is done because that's how they're gonna think differently.
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And for me, it is just like if I can encourage one person to go and do the thing that they want to do, that they've been sat on, or if that seed is like planted and then it grows a little bit while I've been talking, I mean it's like that.
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That is ultimately why, again, speaking works for me a bit easier than coaching, because you can do that on a broader scale and you can have wider appeal to the seeds.
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So if that makes any sense.
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And it's not about the running and it's not about the medal, it's about what it makes you feel and how that alone will probably transpire into so much more of other goals and other ideas, because if you do that and you do that hard thing and you prove to yourself that you can do that, then only other things come from it.
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Having been in the able-bodied and disabled world as well, the the differences you find being in public or networking groups and and how that can affect you.
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I really struggle with it.
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I think a bar setting in general is by nature somewhere where you want to be able to stand up.
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Like I can't even hold a drink and push a wheelchair.
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So I'm already a bit like caught up and flustered in that whole action.
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So it's like you have to be stationary, but then you can't do the same kind of like moving around and mingling, and this is something I that's who I was.
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Like to stand and just hold a drink and breeze between groups and just like mingle and have these conversations.
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That's now something that I really struggle with.
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And at networking events as well, if there's loads of chairs or loads people, or the music's really loud and I'm lower down.
00:19:32.720 --> 00:19:35.759
So I'm constantly like looking up and hearing that.
00:19:35.839 --> 00:19:39.759
I just find it really quite unnatural.
00:19:40.240 --> 00:19:55.119
And I have thought about this a lot because by its nature, if you want to build something, you've got to go out and you've got a network, but it's really not set up for people with disabilities, particularly people in wheelchairs, because of the settings.
00:19:55.279 --> 00:19:58.559
So it kind of does make it that little bit harder.
00:19:59.440 --> 00:20:00.319
Yeah, absolutely.
00:20:00.480 --> 00:20:07.200
And what about when everyone's in a group and then they're sort of standing talking and we're all expressive and and waving our arms?
00:20:07.359 --> 00:20:15.920
Do you feel like it's all you is your space is invaded, or people could do better to understand from maybe your point of view?
00:20:16.319 --> 00:20:22.160
I guess from me, that was the arms waving uh is less of a thing.
00:20:22.319 --> 00:20:39.920
I think people hold their drinks and they have a chat, but there is an element, I mean, as a wheelchair user, there's a big element about the hype distance, and people will sometimes pull up a chair and sit next to me and we'll have a really nice chat, but then it doesn't allow the nature of the flowing of like I'm gonna go talk to another person.
00:20:40.079 --> 00:20:48.720
It just kind of the dynamic of what those environments is a little bit harder for me to like do with ease, basically.
00:20:48.960 --> 00:20:59.839
So I think that's more the issues I have than rather than like hands in face, but I think it's just kind of understanding what that individual just ask the individual.
00:21:00.000 --> 00:21:00.640
Do you know what I mean?
00:21:00.720 --> 00:21:05.359
If you're chatting to someone, be like, oh, would you rather have pulled up a chair or like people crouch?
00:21:05.440 --> 00:21:13.519
And I'm like, please don't do that because I feel incredibly awkward knowing how uncomfortable you are crouching on the floor.
00:21:13.759 --> 00:21:16.240
So I'm like, please just like stand up, it's fine.
00:21:16.559 --> 00:21:20.319
Sometimes believing in yourself does mean you can beat yourself up a bit.
00:21:20.559 --> 00:21:23.119
Are you one of those or do you have compassion for yourself?
00:21:23.599 --> 00:21:23.920
No.
00:21:25.759 --> 00:21:27.759
I am absolutely one of those.
00:21:27.839 --> 00:21:37.039
I feel like anyone that's an overachiever, really ambitious, has all these dreams, has a lot of self-belief, can be so self-critical because we hold ourselves to this impossible standard.
00:21:37.200 --> 00:21:40.160
And I spent my whole life holding myself to the impossible standard.
00:21:40.319 --> 00:21:50.160
So this year has really been about a lot of self-love, self-trust, self-like kindness, and also being like, you're doing something wildly out of your comfort zone.
00:21:50.240 --> 00:21:53.279
It's not gonna feel nice at times, and that's okay.
00:21:53.440 --> 00:21:56.960
Like, you know, I'm doing a little bit of parenting this year to me.
00:21:57.359 --> 00:21:58.000
Love that.
00:21:58.160 --> 00:21:58.799
Self-parenting.
00:21:58.880 --> 00:21:59.680
I've never heard of that.
00:21:59.759 --> 00:22:00.000
Yeah.
00:22:00.240 --> 00:22:02.960
Have compassion for yourself and you'll you'll have it for others.
00:22:03.039 --> 00:22:05.920
I think that is a more realistic way to travel.
00:22:06.079 --> 00:22:06.319
Yeah.
00:22:06.480 --> 00:22:07.920
What is your one golden nugget?
00:22:08.160 --> 00:22:27.119
My one golden nugget is get off the sofa or the seat or the table and go and do whatever the thing, what is the seed, and go and take one tiny action from it because like that's how it all begins, and I just have like I I will scream it till I'm blowing the face, basically.
00:22:27.279 --> 00:22:30.000
Just the little tiny baby step forwards, that's it.
00:22:30.559 --> 00:22:31.599
Giselle has spoken.
00:22:31.839 --> 00:22:32.799
Thank you, Giselle.
00:22:32.960 --> 00:22:38.480
For you're showing us the one life-changing moment doesn't define the whole life that follows.
00:22:38.559 --> 00:22:40.799
So it's been a pleasure, and I thank you for coming on.
00:22:41.039 --> 00:22:42.480
Thank you so much for having me.
00:22:42.559 --> 00:22:43.359
I've loved the chat.
00:22:43.519 --> 00:22:50.240
If Giselle's story has made you smile, think, or see something different, please share it with someone who needs to hear it.
00:22:51.680 --> 00:22:56.319
Join David and his incredible guests next time on the Success Nuggets Podcast.
00:22:56.400 --> 00:22:59.759
And to find out more, visit one golden nugget dot com.
00:23:01.039 --> 00:23:02.640
Thank you for listening.