The Renew, Refresh, Replace Dilemma with Rob Brothers

Host Bradd Busick is joined by Rob Brothers, Program Vice President of Cloud and Infrastructure Services at IDC, where he also leads their Financing and Lifecycle Services programs - making him the perfect guest to discuss what a CIO’s first step should be when the dreaded OEM warranty expiry notice lands at their doorstep.

David Cramer, Park Place Technology’ President of Service Delivery, also gives his two cents on what ROI really looks like for CIOs that elect to extend the life of their hardware versus those who go the path of refresh, and sheds light on how AI is changing the game for capital and operational expenditures.

Bradd and Rob also discuss some of the significant overhead costs of new technology (beyond the price tag of the tool or hardware itself, of course): teams need to be trained; installation and configuration needs to be paid for, somehow; and organizations need time to let the technology “bake in” through testing across real systems and environments. Rob leans on his past experiences as a value-added reseller and third-party maintainer to unravel the often messy compatibility matrix that complicates transformation projects, and regales Bradd with some of the best worst stories he witnessed from businesses forced into rushed refreshes.

The added friction, time, and cost to asset migrations and broader transformation efforts can be a headache waiting to happen for any CIO - but picking the right partner in navigating the post-warranty world might just be the medicine you didn’t know you needed.

Highlights:

3:06 What’s changed in the last couple of years for CIOs seeking options when warranty ends?

9:19 Which path leads to the best ROI? with David Cramer

14:24 What can go wrong if you make the wrong choice?

19:55 How do you pick the right third-party service partner?

Links:

Park Place Technologies: https://www.parkplacetechnologies.com/

The Savvy CIO podcast page: https://www.parkplacetechnologies.com/the-savvy-cio/

Bradd Busick: https://www.linkedin.com/in/bbusick/

Rob Brothers: https://www.linkedin.com/in/rob-brothers-b787427/

Facebook: https://www.facebook.com/ParkPlaceTech

LinkedIn: https://www.linkedin.com/company/park-place-technologies/

X: https://www.linkedin.com/company/park-place-technologies/

YouTube: https://www.youtube.com/parkplacetechnologies

Instagram: https://www.instagram.com/parkplacetechnologies/

Infographic: https://www.parkplacetechnologies.com/resources/what-to-do-once-an-oem-warranty-expires/