103. The Client Experience: do your clients footprints point towards your business or are they leaving hasty tracks out the door?

In this episode Debbie Klintworth from the Footprint Collective joins me. Debbie has over 25 years of international experience working across Australia, NZ, Europe, the UAE, South Africa and the US, partnering with bold start-ups, corporates, and global brands to turn strategy into action and engagement into measurable growth.  Debbie blends marketing strategy, business development and company culture design helping businesses thrive from the inside out, aligning internal teams and values with external customer experience to help drive meaningful, lasting impact. Debbie is one talented lady and we could have talked on any number of the strings to her bow but we hone in on how businesses can look to refine their customer strategy and build a better client experience that will have your customers coming back time and time again. Debbie shares insights we me about how businesses can create solutions that connect your teams, resonate with your customers and ultimately help to strengthen your market position. How good! I really enjoyed talking with Debbie and learning valuable new insights into how SMEs can help differentiate themselves in this space. What are you waiting for?