MENGENAI EPISOD INI
Most founders think the sale ends with a signed contract. But according to Rose Kozar, that’s just the beginning.
In this episode of The Drafting Table, Rose Kozar—VP of Client Solutions at Courier Health—makes the case that post-sales is the most overlooked growth lever in SaaS. She breaks down how to run high-impact QBRs (Quarterly Business Reviews) that retain customers, unlock expansion, and turn champions into megaphones.
We cover:
- What a QBR actually is (and why most teams get it wrong)
- How to prep QBRs like a Broadway production
- What to say when things aren’t going well
- How post-sales teams should think like revenue teams (because they are)
Whether you’re a founder still managing accounts yourself or building out your first customer success function, this is a masterclass in driving long-term enterprise growth.
Post-sales isn’t a cost center. It’s the engine.
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Amerika Syarikat
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EPISOD LAIN DALAM PODCAST INI
Most founders don’t realize it, but they could be wasting thousands of dollars attending conferences — and getting very little pipeline to show for it.
In this episode of The Drafting Table, Amy Holtzman (CMO at CHEQ and former marketing leader at Splash, AlphaSense, and Conductor) breaks down ...
Most seed-stage enterprise software founders obsess over topline growth. But the smartest ones? They dig deeper.
In this episode of The Drafting Table, Jessica Lin sits down with Michaela Lehr, seasoned CFO and startup finance leader, for a tactical breakdown of the non-obvious SaaS metrics tha ...
Most founders want to hire an SDR as soon as they’ve closed a few deals. Alexandra Kane (VP of Revenue at Chalk) says that’s a massive mistake.
In this episode of The Drafting Table, we dive into the tactical truths no one tells you about early-stage sales: how founders should approach cold out ...
In this episode of The Drafting Table, Jess sits down with her teammate, Work-Bench investor Daniel Chesley for a rare behind-the-scenes look at how early-stage VC decisions actually get made.
If you’re a pre-seed or seed-stage founder, this is the real talk you’ve been craving—but rarely get f ...
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Jess Lin, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.
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