Ben: Good morning and welcome to your short-term rental bulletin on the 22nd of October. Today I'm obviously going to talk about what Airbnb is up to. You may have seen this spoken about a lot, but I want to dive into it in more detail here and how it affects the European markets. So for those that have not seen it, Airbnb is taking the host rental agreement off its own platform and it is providing one that applies everywhere. So from reservations booked on or after the Friday, the 20th of November. On an Airbnb booking, you generally cannot ask a guest to sign your own rental agreement, which is allowed only where a law or a community association rule allows it, where it covers an optional amenity on a monthly stay of 28 nights or more, or on a luxury listing. And even then, in Airbnb's own words, It does not require guests to sign host contracts and it does not help enforce them. You also cannot solicit contact details, ID documents, financial data, or background checks at any point during the booking or the stay. You can check an ID in person at check-in if your listing requires section says so. You cannot keep a copy of it. I've gone and I've checked the policies in the UK and Spain and other places in Europe as well, and it's all the same wording. So the question is really when your duty bites, because Airbnb permits a check at the door and it bars it before arrival. So of the 21 European regimes I've gone and checked, 20 land on the permitted side. Germany, the Netherlands, Norway, Serbia, Ukraine, and Turkey want the document at a rival. Italy, Austria, Montenegro, and Bosnia want it reported after. Spain alone reaches back to the booking. So the other half of this you may actually like, at least for those of us that use Airbnbs quite a lot. A second policy bans requests that take significant effort or, in its own words, would typically be performed by a cleaner. Including stripping to bears, taking rubbish off site, or washing and putting dishes away. Punitive guest fines go with it, though damage recovery is untouched and no rule counts unless it was in the listing when they book. And it's not whether you can take a guess ID, it is when in general. So classify your markets by limb before the 20th of November and get the rules that matter into your listing. Thank you for watching and I'll see you tomorrow.
MENGENAI EPISOD INI
Airbnb announced two new community policies on Tuesday. For reservations booked on or after Friday 20 November, the host rental agreement comes off the platform.
The trigger is the booking date, not the stay date.
Contracts are permitted only where a law or a community association rule requires it, where it is “necessary to facilitate access to an optional amenity”, on “a monthly stay (28 nights or more)”, or on a Luxe listing. And read the sting: “Airbnb doesn’t require guests to sign host-imposed contracts, and doesn’t help enforce the terms of these contracts.” Win the exception and you win a document your guest can decline.
Hosts also “may not solicit personal data at any point during the booking process or stay”: contact details, ID documents, financial data, background checks or credit history, and biometric or health data. You may check an ID in person at check-in if you disclose it in the requests section. You may not retain a copy.
It is not a United States policy. The same text with the same date sits in Airbnb’s UK Help Centre in pounds, on airbnb.es in euros, and on its New Zealand site.
The useful question is when your legal duty bites, because Airbnb permits the check at the door and bars it before arrival. Of 21 European regimes I have checked, 20 land on the permitted side. At arrival: the UK, Germany, the Netherlands, Czechia, Portugal, France, Hungary, Norway, Serbia, Ukraine, Turkey. Reported after arrival: Italy, Austria, Slovenia, Croatia, Montenegro, Bosnia. Untimed: Ireland, Switzerland, Iceland. Spain alone reaches back to the booking.
UK operators, read this one twice. The Immigration (Hotel Records) Order 1972 makes you require name and nationality from every guest aged 16 or over, and a passport number from any guest who is an “alien”. That catches more of your book than you think: every EU national is an alien for this purpose. Outside it are Irish citizens, Commonwealth citizens and British protected persons, and asking those guests for a passport number collects more than the law requires, which Airbnb prohibits. The definition arrives via S.I. 1982/1025, because legislation.gov.uk still serves the Order’s original 1948 wording.
The other half you may welcome. The companion policy bars asking guests to do tasks that “require significant effort or time” or that “would typically be performed by a cleaner, including stripping the bed, taking trash offsite, or washing and putting away dishes”. Punitive guest fines go too, though damage recovery is untouched. And rules cannot be added after booking “by message, signs in the home, or in person”.
Before 20 November: classify every market by when its duty bites, and get the rules that matter into the listing.
Bahasa Inggeris
Amerika Syarikat
TRANSKRIP 🔗
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Ben, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.
SUNTING
Terima kasih kerana membantu memastikan pangkalan data podcast dalam keadaan terkini.
