MENGENAI EPISOD INI
Discussing the connection between the customer and employee experience to drive incredible business results. Joining us is Robert Pender, a CX and Holistic Employee Experience (HEX) Practitioner who has forged a career as a director for businesses across multiple contexts and countries. Robert led a team that generated upwards of $1 billion in revenues. How did CX & EX come together to deliver these outcomes? What can we learn from Robert's journey of development from CX to EX? We also discuss 'The Truth' and why it matters now more than ever before within business and life.
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EPISOD LAIN DALAM PODCAST INI
Wendy Woolfork MBA, PHR, SHRM-CP, a career HR leader, joins us to discuss some major challenges for the HR establishment in the USA. The role of HR and its leadership during COVID-19 and in the fight for social justice has been heavily critiqued recently. Why is HR under fire and how can the pro ...
Professor Gary David and Adam Gamwell PhD are social scientists. With backgrounds in ethnography and anthropology, they have a unique take on the social movements sweeping the world. They join Ben Whitter to explore the current tensions in society and within organisations through the lens of emp ...
Harry Whitter, an expert analyst on the 'experience' of Schools, joins Ben Whitter in the SpaceHEX studio for a special episode to discuss the lockdown experience, his thoughts on the future of Schooling, and advice for people returning to School.
COVID-19 has disrupted just about everyth ...
Ben Whitter discusses a key concept within his Holistic Employee Experience (HEX) model, the Truth; A company's unique purpose, mission, and values. The Truth is incredibly important and how businesses install it into the employee experience is even more important if they wish to build a connect ...
Mert Bay, Head of Global Marketing Data Science at Uber, joins us to discuss a topic that is increasingly finding its way into leading HR and employee experience teams around the world. We take a look at how we can use data science to develop the right services, products, and experiences for con ...
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Ben Whitter, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.
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