MENGENAI EPISOD INI
Nick Cherry, COO of Phillips and Cohen, explores significant trends and strategic shifts in the probate and collection spaces of the financial services industry.
The discussion spans topics from global market operations and the impact of economic factors to the integration of AI and digital solutions in enhancing operational efficiency and customer engagement.
He also discussed key regulatory impacts and future market predictions and overview of the current and anticipated dynamics in the sector.
More insights and videos at https://www.ro-ar.com
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EPISOD LAIN DALAM PODCAST INI
Lee Healey, CEO and founder of IncomeMax, dicusses on affordability, vulnerability, income maximisation and the future of customer support in financial services. It explores how the cost of living, low income, health issues and changing social conditions are affecting households, and considers w ...
Tracy Stone, Director of Welfare Together, is focused on public sector debt, welfare support and early intervention in local authority collections. This episode we explore why households are falling into arrears, how council tax and utility debts differ from consumer credit, and why middle-incom ...
Jason Wassell from the CCTA podcast discusses the outlook for the UK alternative consumer credit sector through the perspective of the Consumer Credit Trade Association.
It focuses on the pressures facing specialist lenders, including affordability stress, motor finance redress, complaints refor ...
Zandra Moore and Charlie Bartle explore how organisations, particularly in financial services, are moving from AI curiosity to implementation. The discussion focuses on where firms currently stand, why many executives feel pressure to act, and why the real constraint is often not technology but ...
Luke Sculthorp, Commercial Director for the UK and Ireland at My DSO Manager, about the changing dynamics of B2B receivables, arrears management and commercial credit.
He explores cash pressure, overdue debt complexity, dispute management, geopolitical risk, automation, customer segmentation, c ...
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