MENGENAI EPISOD INI
We’ve been trying to get Nerys Corfield on the IRIS Pod for a while, but she’s a tough woman to catch! We finally got to chat with her at Enterprise Connect, covering everything from why going to events like Enterprise Connect is important, how the call center industry is adapting to different technologies, and why the agent experience is just as important as the customer experience.
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EPISOD LAIN DALAM PODCAST INI
We spoke to Jason Kerr from Spoke Phone. Find out what they’re all about, including their partnership with Twillio, and hear Tom and Jason share stories about customer experiences and other standout products that value to the customer.
Karina Margarian from Talkdesk delves into the intricacies of Talkdesk and our collaborative partnership.
We are thrilled to be working with Awaken Intelligence! This partnership empowers us to deliver an unparalleled market offering, harnessing the power of voice isolation and cutting-edge speech analytics. Read our announcement to find out more:https://www.awaken.io/resources/news-and-pr/awaken-in ...
In our newest series, CX trends 2024, Tom talks to industry titans as they dive into the dynamic world of Customer Experience, exploring cutting-edge tech, the power of brand impressions, the influence of location, the magic of partnerships, and beyond! Our first guest, Contact Centre Consultant ...
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Tom Darnell, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.
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