MENGENAI EPISOD INI
We’re constantly negotiating in our everyday lives—deciding where to go to dinner, haggling with sellers on Facebook Marketplace—but when it comes to higher-stakes conversations, clinching the deal can be daunting. In today’s episode, Frances calls on her colleague Deepak Malhotra for his expert advice at the negotiating table. They discuss how to balance flexibility and assertiveness, the pivotal role of empathy in conflict resolution, and the critical difference between interests and positions. Deepak also gives his take on the breakdown in talks over the WNBA's new collective bargaining agreement and shares plans for his new AI negotiation advisor.
Hosts & Guests
Anne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss)
Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei)
Deepak Malhotra (LinkedIn: @prof-malhotra)
Links
https://www.hbs.edu/faculty/Pages/profile.aspx?facId=189290
Follow TED!
X: https://www.twitter.com/TEDTalks
Instagram: https://www.instagram.com/ted
Facebook: https://facebook.com/TED
LinkedIn: https://www.linkedin.com/company/ted-conferences
TikTok: https://www.tiktok.com/@tedtoks
Podcasts: https://www.ted.com/podcasts
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
Hosted on Acast. See acast.com/privacy for more information.
