Business Transformation Pitch with The CX Goalkeeper | Digital Transformation, AI, Leadership, Customer Experience
Business Transformation Pitch with The CX Goalkeeper | Digital Transformation, AI, Leadership, Customer Experience
✓

Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick

00:33:30
Podcasts
RSS
Link

MENGENAI EPISOD INI

Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick

The CX Goalkeeper had the great opportunity to interview Michael Lewrick

LinkedIn Headline: Bestselling Author | Speaker | Senior Advisor | Trainer

Highlights:

00:00 Game Start

01:16 Michael's Introduction

02:19 Michael's Values

03:23 His passion for design thinking

05:13 Why 4 books?

08:00 Defining Design Thinking

11:50 Exploiting the power of Design Thinking

13:27 Leveraging Design Thinking in private life

16:17 Design Thinking Toolkit

18:55 Design thinking for business growth

21:07 A real example

23:32 Design thinking and innovation metrics

27:11 AI to measure innovation

29:10 The Future

30:14 Book Suggestion

31:28 Contact Details

31:51 Golden Nugget

and much more

Michael's Contact Details:https://www.linkedin.com/in/michael-lewrick/link to the design thinking book brandstore: https://amzn.to/3Wd8ztc

ABOUT ME:https://www.cxgoalkeeper.com

SUPPORT:Do you like my podcast? Support this podcast with Buy Me A Coffee https://www.buymeacoffee.com/cxgoalkeeper

SPONSORING:Interested in sponsoring the The CX Goalkeeper podcast? Please DM me on LinkedIn

#cxgoalkeeper #customerexperience #podcast #leadership

Latihan
Pemasaran
Perniagaan
Keusahawanan
Penambahbaikan Diri
Pengurusan
Pendidikan
Bahasa Inggeris
Switzerland
GunakanAPIuntuk mengambil episod ini dalamJSON

DALAM EPISOD INI

Edit tag ini

TRANSKRIP 🔗

Are you the producer of this podcast? Add a podcast transcript
Need Audio-to-Text? Transcribe with Listen411 in Just 60 Seconds

CARI EPISOD LEPAS

Cari episod lepas bagi Business Transformation Pitch with The CX Goalkeeper | Digital Transformation, AI, Leadership, Customer Experience.
Masukkan bar carian ini ke laman web anda

EPISOD LAIN DALAM PODCAST INI

The Experience Equation: Why Customer Experience Is Bigger Than CX with Cory Davison

The Experience Equation: Why Customer Experience Is Bigger Than CX with Cory Davison

Gregorio Uglioni welcomes Cory Davison to discuss the 'experience equation' and the importance of aligning four key experiences: customer, employee, brand, and product. Cory shares her background in market research and her pivotal role at Smart Technologies, where she broke down silos and create ...
00:31:18
KONGSI
SIMPAN
AI, Not KPI: The New Customer Experience Game with Bill Staikos

AI, Not KPI: The New Customer Experience Game with Bill Staikos

Bill Staikos discusses his recent journey, including launching a consulting practice and a newsletter called 'AI, not KPI.' He explains how the newsletter aims to help CX professionals shift from focusing solely on metrics like NPS to building AI-forward organizations. Bill shares how each issue ...
00:27:00
KONGSI
SIMPAN
Unlock the Growth Hidden in Your Best Customers with Jim Tincher

Unlock the Growth Hidden in Your Best Customers with Jim Tincher

This episode explores how customer experience can drive real business growth, not just satisfaction. Jim Tincher shares insights from over 800 B2B interviews, practical frameworks like the LEAD model, and real-world examples from companies like Dow. Learn actionable steps to unlock growth hidden ...
00:25:43
KONGSI
SIMPAN
Why Most Leaders Are Obeyed but Not Followed with Rene Pascal Gonthier

Why Most Leaders Are Obeyed but Not Followed with Rene Pascal Gonthier

This episode explores why many leaders are obeyed but not truly followed, and what that costs businesses. Rene Gonthier shares real-life stories and practical advice on building trust, motivating teams, and the difference between managers and true leaders. Listeners gain actionable tips to boost ...
00:25:33
KONGSI
SIMPAN
How LinkedIn Turns Connections Into Business with Sarka Risch

How LinkedIn Turns Connections Into Business with Sarka Risch

In this episode I discuss with Sarka Risch how to use LinkedIn to build real relationships, stand out, and create business opportunities. Sarka Risch shares practical tips, real stories, and mistakes to avoid. Whether you're a leader, entrepreneur, or job seeker, you'll learn actionable strategi ...
00:32:28
KONGSI
SIMPAN
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Gregorio Uglioni - Digital Transformation, Customer Experience, Leadership, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.
PROMOTED
Listen411.com: Lightning-fast Podcast Transcription and Summarization. Transcribe 1-hour audio in under 1 minute. Pay-as-you-go.
Listen411.com: Lightning-fast Podcast Transcription and Summarization. Transcribe 1-hour audio in under 1 minute. Pay-as-you-go.
Audio to Text

SARANAN
Gunakan API untuk mendapatkan episod ini