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Businesses are racing to use AI but too many are beginning with the technology rather than the problem. In this episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead are joined by Eddie Irvin, founder of Nashville AI Advisory, to examine why many AI projects struggle to deliver ...
Customer Success teams have more data, automation and process than ever. Yet many have become better at managing customers at scale than understanding them at scale. That loss of customer context weakens personalisation, customer value and ultimately retention. Guy Nirpaz, founder of Perspec ...
Doing good work is no longer enough to build a resilient career in Customer Success. CSMs and CS leaders also need visibility, commercial credibility and a clear professional reputation. Seán Reid, Head of Customer Success at Supermetrics, joins us to explain how he rebuilt his momentum after ...
Rising expectations around retention, onboarding and customer value are forcing SaaS leaders to rethink how their customer organisations work. Jamie Bertasi joins Jason Noble and Jason Whitehead to explore the next stage of Customer Success leadership. You’ll learn how stronger GTM alignment ...
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Jason Whitehead & Jason Noble, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.