What to Do When a Client Says You're Too Expensive

Have you ever had a client tell you that you're too expensive in a way that made you question everything about your pricing?

One of Shannon's clients sent over her highest-priced proposal ever. The prospect tore it apart, asked if she was serious about the price, and said there was no way she could justify hiring her. The very next week, that same client booked two projects worth $77,000.

In this episode, Shannon breaks down what to do when you hear no so you don't let one rejection derail your pricing confidence or send you back to undercharging.

• What most service providers do after a pricing rejection — and why it backfires

• Why the most vigorous nos are almost never actually about price

• How to debrief a rejection to separate fact from feeling

• The story you should never let a no tell you about your prices

• What happened one week after Shannon's client got that brutal rejection.

• How to protect your pricing confidence so one no doesn't become a pattern

When you hear no, feel your feelings — and then separate fact from fiction. You're not for everyone. You don't have to make up for other service providers' bad behavior. Not everyone needs to be able to afford to work with you. One client's reaction is not data about your price.

• Website: shannonmattern.com

• LinkedIn: linkedin.com/in/shannonmattern

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Pricing Mindset Makeover is for experienced service providers, consultants, and agencies who know they could be charging more but aren't sure how. Each episode gives you the pricing strategy and mindset shifts you need to stop undercharging and start making more from the incredible work you're already doing. Hosted by Shannon Mattern, Pricing Strategist and creator of the Package Matrix™ Framework.