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What happens in those crucial moments when customers reach out for help? The difference between frustration and relief often comes down to one simple factor: responsiveness.Responsiveness in customer service is vital, especially when addressing time-sensitive needs in the insurance sector where ...
"We're creating that room for people to be in the right place, to meet the right people, to grow their career."From accidental beginnings to intentional leadership – that's the journey so many of us take in the insurance industry. This fascinating conversation with Amy Cooper ...
Digital transformation starts with people, not technology. Emma Roloff, Director of North American Property and Casualty Sales, shares her journey from aspiring teacher to insurance technology leader. She emphasizes a people-first approach to digital transformation, advocating for technology to ...
In this heartfelt episode of "Adjusted," we explore life after catastrophic injury with Julie Greer, Senior Catastrophic Claims Specialist at Berkley Industrial Comp, and Steve Ehretsman, the late founder of Shamrock Prosthetics. When Steve lost his leg following a workplace accident, ...
Technology in workers' compensation claims isn't about replacing humans but augmenting them to work more effectively. Sam Neer from Berkeley Alternative Markets Technology shares how technology is transforming claims handling while keeping adjusters at the center of the process.• Machi ...
Penafian: Podcast dan karya seni yang dibenamkan pada halaman ini adalah daripada Berkley Industrial Comp, yang merupakan hak milik pemiliknya dan tidak bergabung dengan atau disokong oleh Listen Notes, Inc.