Scaling RPA The Smart Way
The COVID-19 pandemic has increased interest in robotic process automation (RPA), while its biggest challenge remains scale. In this episode, Vice President and Principal Analyst Craig Le Clair and Principal Analyst Leslie Joseph discuss the challenges of and solutions to scaling RPA at this crucia…
The Future Of IT: Technology-Driven Innovation
Information technology has changed substantially over the years, not just in the tech it deploys but in its influence within the business. Forrester’s Sharyn Leaver and Craig Le Clair discuss the future of IT.
RPA: A building block of transformative automation
Forrester Vice President and Principal Analyst Craig Le Clair discusses robotic process automation (RPA) and how the technology can help companies along the path to enterprisewide digital transformation.
Enterprise Content Management in your IT Infrastructure
An in depth conversation with Forrester EMC analyst Kyle McNabb, discussing Forrester’s content-centric view of Enterprice Content Management (ECM). You’ll learn why Forrester believes customers are making purchase decisions based on the types of content involved in their business processes – trans…
AI and Automation's Evolution
On Beyond Confidence, Divya Parekh talks with Forrester VP Craig Le Clair, author of Random Acts of Automation, about how AI is reshaping careers, increasing workplace surveillance, and disrupting stability.Discover the biggest risks—job displacement, the gig economy, and more—and learn how to stay…
AI Agents Vs. Agentic AI: Definitions And Use Cases
What’s the difference between AI agents and agentic AI? In this episode VP and Principal Analyst Craig Le Clair and Senior Analyst Christina McAllister discuss the nuances of the two and use cases for both.
Random Acts of Automation - Episode 26: What Does Automation Mean for Workers?
Welcome to another exciting edition of *Next Future Today* and the reboot of the podcast, fresh for 2025!I'm your host, Dan Keldsen, Chief Innovation Officer at Infocap AI Corp, and I'm thrilled to share insights from our recent episode featuring Craig Le Clair, VP of Research at Forrester Research…
How are AI Agents transforming BFSI for handling complex decision making in real-time ( w/ Craig Le Clair, Principal Analyst at Forrester)
AI that doesn’t just automate, it thinks, adapts, and acts. It’s all about being ‘Agentic’. AI is now making autonomous, context-aware decisions that drive real business transformation. In this power-packed podcast, Runki Goswami, Global Marketing Head at Newgen, explores how AI agents are transfor…
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