이 에피소드에 관해
Create genuine trust and loyalty to drive the ultimate results for your team! Take a listen to Katy Peterson break down how to effectively do so in this Part 2 of the discussion.
We cover very tactical ways to compassionately drive both short and long term results in this fun discussion. You can easily implement many of them today!
"Everybody has a birthday. Put it into your calendar, send an email, call them, send them a card. it's one of those little things that really help in making those personal connections"
"If you have to deliver a tough message, you can't control what you say. You can, however, control how you communicate that information"
"You're actually doing a disservice to the employees when we're unable to share with them constructive feedback."
"You want to know what motivates somebody, watch them get excited. You want to know what really gets to people, watch them get upset. Then you know what their motivators are and their demotivators are, and both are super important. And now you know, what to do to support your team"
