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What does a Scrum Master actually do? And how can AI help Agile teams deliver better without losing the human side of the delivery process?
In this episode of the Everyday Agile Podcast**, Jac sits down with Andy Brown, also known as Agile Andy, a pragmatic career Scrum Master specialising in helping cloud, platform and development teams deliver complex work.
Andy shares his journey from the British Army and large corporate waterfall programmes into Agile delivery, explaining why he found a better fit working with teams that could turn ideas into working products quickly.
We explore the realities of Scrum Mastery, including why development teams often struggle because of organisational blockers rather than individual performance, how to create psychological safety, and why pragmatic Scrum Masters should focus on helping teams deliver rather than policing frameworks.
Andy also reveals how he built **Ask Andy**, a custom AI assistant connected to Jira, and how experimenting with AI tools helped him develop new technical skills, encourage collaboration and create more time for the human side of Scrum Mastery.
Whether you're an experienced Scrum Master, Agile Coach, Delivery Manager, Product Manager or someone working in software delivery, this conversation is packed with practical insights you can take back to your team.
▶︎We cover:
* What a Scrum Master's first 90 days should look like
* Why Agile delivery is about people, not just processes
* Using AI and Jira to build custom Scrum Master tools
* How to improve psychological safety in Agile teams
* Running retrospectives that uncover real problems
* Why team health checks don't always lead to meaningful change
* The difference between pragmatic Scrum and Scrum theatre
* Why delivery problems often originate outside the development team
* Finding Scrum Master contracts and standing out in the market
* Why the Scrum Master role remains relevant as AI evolves
▶︎About Andy
Andy Brown, known as Agile Andy, is a Northwest-based career Scrum Master helping teams deliver complex work through practical facilitation, collaboration and continuous improvement.
▶︎Connect with Andy on LinkedIn: https://www.linkedin.com/in/agile-andy/?isSelfProfile=false
▶︎Tickets for Not Another Agile Conference (22 April 2027, Chester Zoo) are on sale now: https://www.tickettailor.com/events/notanotheragileconference/2178867
▶︎Our Newsletter:
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