이 에피소드에 관해
Ask a leadership team for their AI initiatives and the list comes back as savings. MJ's argument is that most companies are thinking far too small about what the technology can do, and she has an exercise for it. Write down your AI initiatives, but you're not allowed to mention efficiency, cost, or productivity per person. The second list takes longer to write, and it's the one worth having.
MJ is Chief Strategy and Revenue Officer at Credibly, where she runs growth and the company's AI programme. Before that she spent eight years at Ford, founded a mobility startup inside the company and took it external. She has a literature degree and an MBA, and she'll tell you she's a writer first and a technologist second.
We get into why an organisation behaves like a complex organism rather than a machine, what ROI looks like before it looks like money, why copying your best employee caps you at your best employee, and the shipping container story she uses to explain what automation actually changed. Plus deepfakes, shadow AI, and why she expects the strongest hires of the next decade to pair a technical skill with a humanities one.
Chapters
00:00 Intro
01:00 Ford, and building a startup inside a big company
05:31 What a failed startup teaches you about where you work best
08:54 Why an organisation is a complex organism, not a machine
14:17 The shipping container story
16:55 The small AI projects that go nowhere, and why you need them
19:01 What ROI looks like before it looks like money
21:49 Why copying your best employee fails
23:57 AI as an abundance model
27:06 Ban the word efficiency from your AI planning
29:45 Why leaders can't delegate their AI learning
32:24 Deepfakes, shadow AI, and risk becoming everyone's job
34:12 Efficiency at one end, burnout at the other
36:09 Compliance, ethics, and the certification that doesn't exist yet
44:23 What's missing from the AI conversation
Follow MJ on LinkedIn: https://www.linkedin.com/in/minyang-jiang-6981a148/
DevLab is hackajob's series on how AI actually lands inside organisations, with the people doing the work. Discover more at hackajob.com
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