이 에피소드에 관해
About Georg Dauterman: Georg believes in the fusion of technology and creativity. With a background in both fields, he started his career in IT departments of publishing and advertising agencies, realizing the critical need for tech aligned with business goals. Joining Valiant in 2004, Georg's expertise and passion for efficiency brought industry recognition. He holds a history degree from Queens College and serves on Datto's Global Partner Advisory Board. Beyond his leadership role, Georg enjoys exploring culinary skills, fitness, and outdoor adventures with his family.
About Megan Quick: Megan is a member of the Valiant Marketing & Sales team, assisting in demonstrating the value of our services and ensuring positive experiences for prospective clients. When not working with technology, she is a theater production manager and performer, producing her own comedy shows, and is an avid writer. Megan has a B.A. in Theater from Sewanee: The University of The South.
What you'll learn about in this episode:
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Why IT is one of the only professional fields with no licensing bar, and how certifications step in to fill that gap.
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The three-legged stool of certification: how it builds trust with clients, opens doors for staff, and signals seriousness to vendors and partners.
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Why Valiant went through a stretch in the 2010s where certification wasn't tied to advancement, and what changed about four years ago.
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The story behind "split-half search," a troubleshooting method from a 1999 Apple certification that still holds up today.
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What to ask an IT provider beyond their certifications, including case studies, references, and whether their approach actually fits your business.
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Why AI governance is likely the next major area of certification and expertise for MSPs.
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A simple rule of thumb for what should never go into an AI tool you don't control.
