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What is a health consumer representative? And how can they improve the health system? In Episode 4, we encourage you to become an active patient advocate and health consumer ‘rep’. We also look at how skills and confidence can be enhanced by training and in partnership with other consumers and clin…
In this extra to our Australian Charter of Healthcare Rights series, Broni Smith from the Australian Commission on Safety and Quality in Healthcare provides a brief snapshot summary of the Charter of Healthcare Rights. She explains what these rights are and how patients can use them while receiving…

Episode 3: Feedback

Can feedback be a tool to improve healthcare? In Episode 3, we discuss how to improve our own and other people’s care using our experiences - positive and negative. How can we give and receive feedback? And why do consumers have a unique perspective to identify risks and harms that doctors and nurs…
You have rights when receiving healthcare.In Episode 1 of Patient Power, we hear about the Australian Charter of Healthcare Rights from three remarkable and diverse young women who are health consumers and family advocates, and a ‘patient doctor’.Julie McCrossin discusses how the Charter can help b…
면책 조항: 이 페이지에 포함된 팟캐스트와 작품은 Health Consumers NSW에서 가져온 것입니다. 이 팟캐스트는 소유자의 재산이며 Listen Notes, Inc.와 제휴하거나 보증하지 않습니다.