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Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools, and many other services.

The company reported "broader improvements" in North America and "sustained improvements across much of Europe," as well as "encouraging recovery signals" in the Asia-Pacific region.

Users may have "intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure," Microsoft said.

The outage, which affected a wide range of Microsoft 365 services including Outlook, Teams, and AI assistant Copilot, left private citizens, institutions, and businesses around the world without access to email and other platforms.

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