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Difficult conversations are an unavoidable part of managing people. Yet even experienced leaders can find themselves putting them off, hoping problems will resolve themselves or avoiding the discomfort of addressing poor performance and behaviour.
But what happens when those conversations don't take place?
In this episode of HR2Go, Karen Arnold is joined by Sharon Steinman, Leadership Architect, Keynote Speaker and Governance Practitioner, to explore why difficult conversations are so often avoided, the ripple effect of leaving issues unaddressed and how managers can approach them with greater confidence and clarity.
Listen to discover:
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Why even capable leaders avoid difficult conversations and how avoidance can undermine workplace culture and credibility.
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How unresolved performance and behaviour issues can escalate, affecting morale, relationships and the wider team.
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Practical ways to prepare for and navigate uncomfortable conversations with empathy, clarity and accountability.
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Why following up, setting clear expectations and giving employees the opportunity to improve are essential to achieving lasting change.
Because it's often not the difficult conversation that causes the greatest damage. It's the conversation that never happens.
