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In this episode, we talk about one of the more challenging aspects of regulatory compliance - measuring return on investment. Important elements of an effective compliance program include confidential reporting and investigations. Today we speak to two subject matter experts on confidential reporting, Carrie Penman, Chief Compliance Officer of NAVEX Global, a widely noted compliance luminary and Kyle Welch, Assistant Professor, George Washington University’s School of Business. Carrie and Kyle have collaborated on several studies on how to measure the return on investment of compliance hotlines. Join us to hear about what you can do to help your measurements.
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