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In this episode of Exploring Growth, host Lee Murray sits down with Ken Rapp, CEO of Bluestream.io. They explore why the customer journey shouldn’t end at the point of purchase. Ken shares how Bluestream.io helps brands stay connected with customers after the sale by delivering personalized product experience journeys. They discuss how post-sale engagement plays a critical role in reducing churn, increasing repeat purchases, and building long-term brand loyalty.
Want to connect or recommend a guest?
harvardmurray.com/exploring-growth-podcast
Connect on LinkedIn:
Lee – https://www.linkedin.com/in/leehmurray
Ken – https://www.linkedin.com/in/ken-rapp-b922766/
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면책 조항: 이 페이지에 포함된 팟캐스트와 작품은 Lee Murray에서 가져온 것입니다. 이 팟캐스트는 소유자의 재산이며 Listen Notes, Inc.와 제휴하거나 보증하지 않습니다.
