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Logistics is louder, messier, and more demanding than ever. Customers want answers now. Operations are overloaded. And too many companies are still relying on outdated tech to chase problems that are already costing them money, time, and trust. That’s where Glympse comes in. And it’s why everyone’s watching. In this episode, we sit down with Chris Ruff, a CEO who’s built and scaled tech that doesn’t just look good on paper, it performs in the real world. Alongside him is Cami Zimmer, the fierce, future-focused Chief Business Officer who’s made a career out of turning bold ideas into industry momentum. Together, they’re not just leading Glympse, they’re reshaping what modern logistics and customer experience actually look like. We talk about what makes Glympse more than just another solution. It’s not about seeing where something is, it’s about knowing what’s happening, when it’s happening, and why it matters. Real-time coordination. Fewer missed expectations. Fewer frustrated customers. And a serious drop in call center chaos. Chris and Cami share the story behind the tech, what inspired it, where it’s headed, and how they’re solving real-world pain with precision. From lost ETAs and invisible inefficiencies to high-stakes moments where Glympse saved the day, this isn’t a pitch, it’s a front-row seat to what happens when leadership meets execution in one of the most overlooked parts of the customer experience. This one’s got it all—sharp minds, real talk, and a no-BS blueprint for the future of logistics. If you’re still reacting instead of commanding, you’re already behind. Glympse isn’t here to keep up.They’re here to run the game.00:00:00 Introductions - Meet the Guests00:05:45 Beyond Visibility: Building Situational Awareness00:10:00 What Makes Glympse Different00:16:00 The Power of Multi-Party Collaboration00:23:00 Build vs. Buy00:32:40 Lessons from Cleo Connect00:48:00 A Glympse into the Future
