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EP 5: Phillip Hunter

Shane sits down for a chat with one of the people behind Alexa. Phil chats about how to approach creating conversational AI, the challenges of building something that people actually want to interact with and how to tackle the tricky issue of privacy. 
This week Shane was joined by Facebook's Martha O’Byrne-O’Reilly for a wide-ranging discussion on how brands are leveraging Messenger to provide rich experiences for their customers.

EP 8: Des Traynor

Des Traynor, co-founder and Chief Strategy Officer of Intercom, has been at the forefront of digital customer engagement for the past decade, building a company wholly focused on helping brands have more relevant and personalized conversations with customers. In this episode of Conversations w/ Co…

EP 7: James Dodkins

Ex-rockstar turned international keynote speaker (a career path as old as time) James Dodkins sits down with Shane to chat about the simple and obvious strategies for delivering exceptional CX which too many brands seem to ignore, and tells us how to avoid falling into those patterns. 
면책 조항: 이 페이지에 포함된 팟캐스트와 작품은 Conversocial에서 가져온 것입니다. 이 팟캐스트는 소유자의 재산이며 Listen Notes, Inc.와 제휴하거나 보증하지 않습니다.