이 에피소드에 관해
This week, we sat down with Valley Apothecary co‑owner Paula Shaffer to talk about building a community‑focused independent pharmacy in Ketchum, Idaho. Paula shares how their team expanded services like compounding, testing, supplements, and vaccinations—plus how they became a critical resource during COVID‑19. Along the way, she reflects on challenges facing independent pharmacies, the impact of technology on workflow, and how she supports better health in even the most remote of mountain towns.
00:00 - Introducing Valley Apothecary
03:15 - Paula’s path to pharmacy ownership
07:58 - Serving a small mountain community
12:34 - Compounding, supplements & added services
15:40 - Becoming the town’s primary vaccinators
18:56 - Overcoming barriers in independent pharmacy
23:42 - Switching to new technology & workflow gains
32:10 - The future of community-focused pharmacy care
Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies
Guest: Paula Shaffer | Owner, Valley Apothecary
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
