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Using Feedback to Improve: The Plus/Delta Process

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How can educational leaders collect feedback to improve their processes and organizational culture?

Feedback is a gift, and it is most meaningful when it is collected from those closest to the work. In this episode, Dr. Janet Pilcher and Dr. Catherine Wang, Superintendent of Glencoe School District 35 in Illinois, talk about one effective tactic for collect feedback – the Plus/Delta Process. They explore how Glencoe School District 35 is using this process in meaningful ways and the benefits the district has seen from using the Plus/Delta Process.

Discover the value of collecting feedback from those closest to the work, how to use the Plus/Delta Process, how this process and feedback can support improvement, and meaningful examples of how acting on feedback resulted in improvements.

Recommended Resources:  Listen, Learn, Improve: The Gift of Feedback, Listen to Learn, Act to Improve 

Follow Host Dr. Janet Pilcher on LinkedIn: https://www.linkedin.com/in/janetpilcher/

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