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David DeAngelis, Senior Director of Technology Training and Support Services at Brightstar Lottery, joins Sarah Nicastro to share how his organization built a scalable professional competency program for over 600 field service technicians, from an 18-month behavioral research process, to a 6-month structured training model, to the technician feedback that made it all worthwhile.
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免責: このページに埋め込まれているポッドキャストとアートワークは Future of Field Service からのものであり、その所有者の所有物であり、Listen Notes, Inc. と提携または承認されていません。
