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Kicking Off Season 2 with a Customer Success Architect!I am very excited to announce that 'To Customer Value and Beyond' is returning for Season 2! I sat down with John Huber, Founder of Customer Success Architects.John is a seasoned expert in the B2B SaaS space with over 20 years of experience lea…
Christian Richter, Chief Customer Officer at SAP Signavio & SAP LeanIX, is a major force in the Customer Success world. His experience is truly impressive, leading the charge at LeanIX since 2017 (the year I met him) to building out and scaling their Customer Success Management, Customer Succes…
We are excited to welcome ⁠Max Elster⁠, Co-Founder & CEO at ⁠Minoa⁠, to our show. Max is at the forefront of helping companies prove and realize customer value, and he shared a bold perspective on a major market trend: “From Product-Led Growth to Proof-Led Revenue: A Market Shift.” Drawing fr…
In dieser Episode spreche ich mit ⁠Tatjana Imhof⁠ von Pluralsight über das Thema „Digitale CS Strategie: Der Wandel zum hybriden Customer Value“.Tatjana vereint über 12 Jahre Erfahrung im Aufbau und in der Leitung von Customer Success Teams bei HubSpot, Stripe und Pluralsight – und hat Portfolios v…
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