このエピソードについて
Your best source of new sales may not be a stranger. It may be someone who already knows you, trusts you and bought from you before.
In this video, Ramon Ray shares seven practical ways entrepreneurs, coaches, consultants, experts and small-business owners can bring past customers back without sounding desperate or pushy.
You’ll learn how to:
• Segment former customers by timing, purchase and likely next need
• Start with a useful observation instead of “just checking in”
• Reconnect around the result the customer wanted
• Create a logical next offer
• Make it easy for someone to reply
• Use honest timing without fake urgency
• Build a repeatable customer-reactivation habit
You’ll also get a simple 30-day reactivation plan that turns customer history into conversations, referrals and renewed revenue.
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Question: What is one useful reason you could contact a past customer this week?
#SmallBusiness #CustomerRetention #SalesStrategy #BusinessGrowth #Entrepreneurship #CustomerExperience
