Primary Care - Creating Capacity Through Effectiveness, Not Volume

New research challenges the belief that adding more GP appointments increases capacity. Instead, it reveals practices are seeing the same patients more often, with 19% of consultations driven by “failure demand” from unresolved prior interactions.

In this episode of The Improving Healthcare Podcast, our expert panel explores why effectiveness, not volume, is the key to sustainable primary care:

• Nick Downham – Independent Health & Social Care Improvement Specialist

• Steve Boam – CEO, Develop Consulting

• Simon Bricknell – Senior Consultant

Drawing on over 15,000 practice improvement sessions and work with 3,000 GP practices, they uncover seven critical areas where practices lose capacity, from continuity of care to process variation.

🔍 Want to go deeper? Read the full whitepaper “General Practice – Prioritising Effectiveness Over Volume” here:
🔗 develop-consulting.co.uk/general-practice-prioritising-effectiveness-over-volume/