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Hidden in Plain Sight

The cleaning and restoration industries continue to struggle with recruiting, retention and finding dependable employees. Yet one potentially valuable group of workers is often overlooked—people with disabilities and others who face barriers to employment.
What does the future of advocacy look like for the IICRC and the industries it serves?
Allan Industries is testing what automation looks like on the ground floor of a union town. At a newly built commercial property on Market Street in Philadelphia, autonomous vacuums and a robotic scrubber now work alongside the company’s union cleaning crews, taking over the long hallways and open …
Accountability comes easily when the conversation centers on employees, supervisors and frontline managers. Expectations get set, performance gets tracked, and someone steps in when results fall short.
John Swigart has spent nearly three decades building a career at the company his grandfather founded, and this year he added two significant titles to his name.  In April 2026, he added CEO to his letterhead, in addition to serving as company president for 15 years at Spartan Chemical Company, a Ma…
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