このエピソードについて
Liam Ward is Director of Venture Café London and a community builder with deep experience designing environments where people connect, contribute, and advocate. Working at the intersection of innovation, membership, and place-based ecosystems, Liam focuses on how authentic experiences turn participants into champions.
The strongest engagement doesn’t come from campaigns — it comes from experiences people believe in. creating engagement with impact starts when members feel proud enough to talk about what they’ve been part of.
Word of mouth is the real measure of success. When people share experiences publicly and bring others with them, it shows that creating engagement with impact has moved beyond messaging and into identity.
Designing for advocacy means focusing on moments people want to vouch for — not just attend.
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