このエピソードについて
Discussing the connection between the customer and employee experience to drive incredible business results. Joining us is Robert Pender, a CX and Holistic Employee Experience (HEX) Practitioner who has forged a career as a director for businesses across multiple contexts and countries. Robert led a team that generated upwards of $1 billion in revenues. How did CX & EX come together to deliver these outcomes? What can we learn from Robert's journey of development from CX to EX? We also discuss 'The Truth' and why it matters now more than ever before within business and life.
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