このエピソードについて
Every store owner knows how to run their store, manage consignors, serve customers, and drive sales. But then it's time to pick a workstation, and it suddenly feels like a whole different job.
That's where Ricochet's support team comes in, and not just when something breaks. Our team helps you before you ever get stuck, walking you through the decisions themselves every step of the way.
Today, Nick talks with Kelly Anderson, head of support at Ricochet, to discuss how support helps you get your hardware right from day one.
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このポッドキャストの他のエピソード
If one word defines the consignment industry, it's diversity. From what stores sell to how they sell it, no two stores run quite the same way.
For a store owner to invest their time, money, and patience into a software solution, they need to know that it is going to be right for them, and that…
Consignment Store owners are self-starters. Figuring things out on the fly, building creative fixes for everyday problems, it’s part of the job. So when it’s time to evaluate new software, a lot of owners would rather research it themselves than field call after call from a sales team.
But every st…
Store owners have to deal with two realities - the here and now and what's to come- and it's a balancing act that is hard to manage. Running a consignment store means being an active owner, handling inventory, ringing up sales, posting on socials, or updating your e-commerce site, and th…
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