Episode 34: Narrative Intelligence: How Storytelling Shapes AI & Transformation

Innovation needs story. In this episode, Lukas Egger and Susan Lindner reveal why storytelling is a survival skill for innovators: turning failure into learning, imagination into possibility, and inertia into action. Explore the tension between “show me the data” and the human emotions that actually drive decisions. Learn to earn buy-in by naming shifts, pointing to winners, and co-creating a promised land your audience cares about. Packed with practical guidance for meetings, presentations, and pilots, this episode shows how to design change journeys that stick, and how AI can accelerate your narrative craft.

Guest:

Susan Lindner

Susan Lindner is the Founder and CEO of Innovation Storytellers, a leading innovation storytelling consulting firm. She is a highly sought-after keynote speaker, workshop leader, messaging strategist, storytelling coach, and the world’s leading expert on innovation storytelling.

Susan draws from her initial experiences as an anthropologist and international aid worker in rural Thailand in the 1990s, where she shared stories that helped at-risk populations disproportionately affected by AIDS to slow the virus’ spread. Today, as a 20-year communications expert, she is committed to using those same storytelling skills to inspire innovation leaders everywhere to become incredible storytellers and ensure that their innovations get the resources, runway, and recognition they deserve.

Susan is the host of Innovation Storytellers, a weekly podcast that takes the mystery out of how to communicate breakthrough ideas to the people who matter most. Every week, Susan interviews top global innovation leaders from companies like Amazon, Bloomberg, Cisco, Corning, and Tesla about the stories that moved their innovations past the boardroom, lab, and production line and into our everyday lives.

Susan speaks at global conferences, consulates, and trade organizations. She has worked with C-level leaders and teams from over 60 countries at Fortune 100 companies like GE, Corning, Citi, AT&T, Arm & Hammer on their innovation storytelling strategies. The result? Those innovation leaders become incredible storytellers who go on to change the world. Susan is driven to ensure every breakthrough idea reaches its finish line through powerful stories that connect to every listener and power that brilliant idea forward.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: LinkedIn | Innovation Storytellers
• SAP Signavio: www.signavio.com

If you have questions or comments, email: processtransformers@sap.com

Additional downloads:

• Download transcript as PDF file