OA 604: Leading AI Implementation within BPO with Scott Stavretis of Acquire Intelligence

Get the full show notes for this outsourcing podcast here:

outsourceaccelerator.com/604

Few people are better placed to explain what AI is doing to outsourcing than someone with 10,000 staff riding on the answer.

Scott Stavretis is the CEO and co-founder of Acquire Intelligence, a firm of around 9,500 people across the Philippines, Australia, the Dominican Republic, and the United States. He returns to the Outsource Accelerator Podcast for a direct, operator's view of where the industry is heading.

The conversation is a masterclass in leading AI implementation the right way round, and why the label "BPO" no longer fits.

References:

Website: https://acquire.ai/

LinkedIn: https://www.linkedin.com/company/acquireintelligence/

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