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In this episode of METROspectives, METRO Magazine spoke with Inez Evans-Benson, SVP and deputy transit and rail market leader for WSP in the U.S., about the line between customer experience and customer satisfaction.Drawing on decades of industry experience, Evans-Benson offered insights into the d…
On the latest episode of METROspectives, leaders from The Bus Coalition (TBC) sat down with Executive Editor Alex Roman to discuss the organization’s evolving role in shaping federal transit policy and advocating for stronger investment in bus systems nationwide. With surface transportationreauthor…
In this episode of Bus Tech Talk, Co-Hosts Mark Hollenbeck, business development manager at Complete Coach Works, and Alex Roman, Executive Editor at METRO, are joined by Cecil Blandon, director of maintenance at AC Transit in Oakland, California. Our conversation was so in-depth that we’ve split i…
In this episode of Bus Tech Talk, Co-Hosts Mark Hollenbeck, business development manager at Complete Coach Works, and Alex Roman, Executive Editor at METRO, are joined by Cecil Blandon, director of maintenance at AC Transit in Oakland, California. Our conversation was so in-depth that we’ve split i…
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