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Wherever or whenever we choose to shop, experience is everything. But while 80% of companies believe they deliver “superior experiences” only 8% of their customers agree… We invited Michel Feaster, co-founder & CEO of leading customer experience platform, Usermind, into Studio E to chat all things CX. How do you drive great customer experience in […] The post Talking CX with Usermind appeared first on Elixirr.
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