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After a recent taste of market vindication against the SaaSpocalypse, diginomica's Jon Reed sat down with Workday's Gerrit Kazmaier, President, Product and Technology at Workday, for a candid look at how Workday has achieved agentic traction with customers - and the obstacles still to overcome. As Kazmaier explains, for Workday to gain external momentum, the company had to make significant internal changes first. Another vital lesson? Paring down the number of agents in favor of a different platform strategy. Enterprise AI is at an adoption crossroads - how can we get this right? Time to dig in.
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