# Heather Dunn
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Brex: From Scaling Fast to Recalibrating Deep W/ Heather Dunn
Brex grew fast — maybe too fast. When Heather Dunn stepped in as Chief People Officer, the company was fresh off hypergrowth, layoffs, and a complete rebuild of its operating model. In this episode, Heather opens up about what it takes to lead through turbulence, rebuild trust after hard decisions,…
Revenue Cycle Resilience: Preparing for OB3 and Rising Patient Costs
Change in healthcare is inevitable- but complacency isn’t. In today's discussion, Bill Eikhost, Heather Dunn, and Valerie Barckhoff explore how RCM leaders can turn OB3-driven challenges into opportunities for innovation, teamwork, and patient-centered care. Learn how leading with optimism, data, a…
Episode #21:Leading with Perspective: Heather Dunn on Slowing Down and Staying Aligned
In this episode of Becoming Better with StartupExperts, Jesse sits down with Heather Dunn, Chief People Officer at Brex and one of our 25 Leaders to Follow in 2025.
Heather shares her journey from starting in HR at just sixteen to leading people strategy at some of the most innovative companies in…
Small Habits, Big Culture: Practical Leadership for Revenue Cycle
Revenue cycle is high-pressure work—and the expectation to “do more with less” can push even the best teams toward burnout. In this episode, Bill Eikost, Heather Dunn, and Valerie Barkoff have a leadership-focused conversation with Kevin McDaniel- Chief Strategist at WindRiver Strategies and author…
Medicare Advantage: The Fine Print Patients Need to Understand
In this episode of The Shift: RCM Talks, Bill Eikost, Valerie Barckhoff, and Heather Dunn are joined by Sarah Dekutowski to unpack the growing challenges surrounding Medicare Advantage plans. The conversation explores how patients often choose Medicare Advantage without fully understanding the long…
Transforming Revenue Cycle Through Innovation and AI with Heather Dunn
In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity …
Transforming Revenue Cycle Through Innovation and AI with Heather Dunn
In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity …
Transforming Revenue Cycle Through Innovation and AI with Heather Dunn
In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity …
325 - The M&A Field Guide for CPOs: Heather Dunn (Chief People Officer, Brex)
Heather Dunn, Chief People Officer at Brex, joined us on The Modern People Leader. We talked about Brex’s rapid acquisition by Capital One and how Heather led through diligence, communication, and integration.
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#182 Heather Dunn
Heather Dunn joins Ben and Tina for a candid conversation about the challenges and changes shaping rev cycle. Heather discusses organizational transformation, the growing role of technology, and why AI can help with specific tasks—but won't make denials disappear. The conversation explores post-pay…
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