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Your competitor didn't necessarily win because they were cheaper. They may have felt safer, been easier to find, shown stronger proof, or made the buying process less annoying. Shawna breaks down the reasons customers choose another business, including perceived risk, weak visibility, friction, mis…
Your happiest customers may love you and still never refer anyone to you. Annoying? Yes. Mysterious? Not really. Most customers aren’t walking around thinking about who they can send your way. They may not remember exactly who you help, know what to say, or even realize you want referrals. In this…
Do you keep hearing, "You're too expensive?" Ouch. I know it's tempting to start chopping prices, throwing in freebies, or convincing yourself you need to "be more competitive." I'd rather chew glass. Sometimes your prices really are too high. But if you keep hearing that objection, chances are the…
Every time I speak at a conference, someone quietly admits they know they should be doing more video, but they hate being on camera. If that's you, this episode is for you. I'm sharing ten practical ways introverts can get comfortable with video without pretending to be louder, funnier, or more out…
Everybody's talking about AI right now. Some people think it's going to solve every problem in manufacturing. Others think it's going to replace everybody's job. I don't buy either argument. That's why I invited manufacturing expert and Smart Plant author Lisa Ryan onto the show. We talked about …
Dichiarazione di non responsabilità: Il podcast e la grafica incorporati in questa pagina provengono da Shawna Suckow, che è di proprietà del suo proprietario e non è affiliato o approvato da Listen Notes, Inc.