When Colleagues Compete Outside the Firm

Retailers face a fundamental problem: they often have to bet on what consumers will want before they actually buy it. Could changing who takes that risk transform the industry? John Zhang, Professor of Marketing at the Wharton School, explains why the traditional merchant model puts so much risk on…

 AI was supposed to eliminate huge numbers of jobs. So far, the reality looks much more complicated. Peter Cappelli, Wharton Professor of Management, discusses new research on how AI is actually affecting the workplace and why the technology is changing tasks more than eliminating entire jobs.…

Shared bikes and scooters have transformed how people move through cities, but can the business model actually work? Gad Allon, Wharton Professor of Operations, Information and Decisions, explores the economics behind companies like Lime, including subscriptions, pay per trip models, utilization, a…

What happens when one of the world’s busiest fire departments faces a catastrophe unlike anything it has experienced before? Gregory P. Shea, Wharton Adjunct Professor of Management, and Author of Rising from Ground Zero, examines how the FDNY responded to the unprecedented challenges of 9/11. Shea…