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Joe Gianni's mentor once told him: "If you were a ditch digger, you'd be the best damn ditch digger there ever was." That's the philosophy Joe has spent almost 40 years turning into a business — Motivational Intelligence, or MQ, a framework now used by 40% of the Fortune 500 across 95 countries. I…
D. Jeremy DeMar grew up watching fire trucks roll past the movie theater where he worked, one street over from a firehouse in Webster, New York. Nearly three decades later, he's a nationally recognized 911 futurist who built his career just down the road at Monroe County ECD — the same 911 center t…
Wilmac just wrapped its first-ever booth at APCO 2026, and by every account it's the biggest public safety event the team's ever set foot in — a Silver Sponsor badge, a Telecommunicator of the Year award presentation, and a floor packed with more 911 professionals than they've seen in one room in a…
A dispatcher once posted in a 911 Facebook group that she was ready to quit the industry for good, until she heard Dru Clarke speak at a conference. She's still in the field today because of it. That's the kind of impact Dru's built a second career around, on top of his day job running one of the l…
This week, we're turning the spotlight inward and catching up as we wrap up our summer. In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell trade the usual guest interview for a solo season catch-up, covering the new hires joining Wilmac this fall, early traction for Archie …
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