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The artificial intelligence revolution in contact centers is far more nuanced and powerful than most people realize. Gone are the days of rigid, rule-based systems that frustrate customers with scripted responses. Today's AI leverages natural language understanding and machine learning to gras…
In this episode of Tech in Translation, we sat down with COO of Iron Bow, Trina Marlowe, a seasoned technology leader with more than 20 years of experience in governance, risk, compliance, and managed IT services. She explores what it takes for women to thrive in the fast-paced world of technology …
From blown budgets to missed deadlines, tech projects fail for a lot of reasons—but the root causes often hide in plain sight. In this episode of Tech in Translation, Cynecia Harris, Vice President of Services at Iron Bow, unpacks the real challenges behind delivery breakdowns—and what it takes to …
IT budgets are tight, refresh cycles are outdated, and employees are working from everywhere. In this episode of Tech in Translation, we sit down with HP’s Larry Meadows to explore how telemetry and performance data are helping IT leaders make smarter investments, reduce waste, and improve the empl…
Discover how managed services are transforming IT support from reactive firefighting to strategic advantage. In this episode of Tech in Translation, Iron Bow’s Brian Tigner breaks down the real ROI of managed services—from 24/7 support and predictable costs to stronger security and scalable experti…
Dichiarazione di non responsabilità: Il podcast e la grafica incorporati in questa pagina provengono da Iron Bow Technologies, che è di proprietà del suo proprietario e non è affiliato o approvato da Listen Notes, Inc.