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AI tools increase time-on-task by 20 to 40%. That's not a bug report, that's a UX research finding.Sophie is a UX Researcher at Citigroup with a background in Chemical Engineering. She has built and scaled research practices in both start-ups and large organisations, embedding human-centred ways of…
Summary In this episode, Ben sits down with Derek Borthwick — sales expert, bestselling author, and founder of Power2Mind — to talk about what actually makes people buy. Spoiler: it's not your pitch deck. Derek dismantles the classic "sales playbook" approach and explains why scripts, pro…
Summary Agility was supposed to change everything. And it did — just not always in the way we hoped. In this episode, Ben sits down with Allen Holub to talk about how agile methodology shaped the software industry, where it went off the rails, and why AI might be repeating the same mistakes. From t…
Carsten Kraus's pitch for the German Mittelstand isn't to build foundation models. It's to keep the data in-house and let other people's models run on it.Kraus has founded 12 companies and is opening the 13th. He sold a programming language to Atari at 17, built FactFinder (similarity search two ye…
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