INFORMAZIONI SU QUESTO EPISODIO
Amy Whelan from client experience consultancy Mesh CX Talks to Graeme West about the importance of client experience in disability services. This episode covers the challenges of upholding a client centred focus while dealing with changes brought about by the NDIS, the COVID-19 Pandemic, and the Royal Commission.
Inglese
Stati Uniti
IN QUESTO EPISODIO
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CERCA TRA GLI EPISODI PASSATI
Cerca gli episodi passati di Sector Development Podcasts by National Disability Services (NDS).
ALTRI EPISODI IN QUESTO PODCAST
In the second part of a two part series on communication with staff during emergencies Daniel Muggeridge of Blue Bike Solutions talks through some of the principals and practices that can shape your communication choices during the COVID-19 pandemic.
Deb Howcroft from NDS is joined by vaccine champion Trish Maloney who talks about how her experience living with polio has driven her commitment to vaccination and why the COVID-19 vaccine is important to her.
Clinical Champion for the Victorian COVID-19 Vaccine Champions program Dr Anita Munoz joins NDS Communications Officer Deb Howcroft to discuss the importance of getting the right information out regarding the COVID-19 vaccine. They discuss the concerns posed by the delta variant, the importance of …
NDS Sector Consultant Graeme West is joined by Daniel Muggeridge from Blue Bike Solutions, a community sector transformation specialist provider. This is the first part in a 2 part series on communicating to staff during emergencies.
In this episode, Daniel takes you through four scenarios highli…
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