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I’ve been messing around with hospitality technology as it started developing in the mid 80’s. At that time, most programs were centered om enterprise systems, meaning bean counting programs.   The ever-present digital marketing we know today was in its infancy then. Restaurant owners and end user…
This episode was first released in May of last year, only three months into the Ukraine/Russia conflict/war. Kyiv had already experienced a few missile strikes, but it felt to everyobne that the coming spring would be somewhat normal. But, here we are nearly one year later wirh thousands of deaths,…
Unsustainable pricing prevents every single operator from being able to provide a living and equitable wage for their employees, top to bottom. Fear of competition and “the marketplace” keep prices unsustainably low. Conditions that support staff rather than abuse them need to improve. There needs …
The drama and life lessons depicted in fiction on film of working in restaurants can look very realistic at times as in the John Favreau film "Chef" or it can be romatisized like it is in the Disney film "Ratatouille". Capturing the raw drama of restaurants happens artfully in the award winning doc…
What is the best sign to tell if the restaurant industry has recovered from the devastating shutdowns and restrictions precipitated by the pandemic? Is it when the sales of your restaurant sales return to normal values? Is it when the dining room is filled on a Friday night? Restaurant owners and …
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