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Jessica Doyle's CEO and CFO were hand-building the company's reports in Excel. The formulas kept breaking, which meant the owners of the business were the ones fixing them. So Centennial went looking for a teammate who worked opposite hours, and the fix would be waiting before anyone logged on. In…
Electrifying the factory didn't make anyone money. Owners pulled the steam engine out, dropped an electric motor in, and changed nothing else about how the floor was laid out. A Stanford economist wrote the paper on it in 1989, and Jon thinks it's the most useful thing you can read about AI right n…
We mention a lot of books on this show and never write them down. Fixed that. 61 books, 39 essays, 88 episodes, free: http://lazy-leverage.saganpassport.com/ A recruiter at Sagan used to run a Boolean search that took four days to surface candidates. Jon built an internal help desk that does it in…
JD Beck bought a plumbing company in June 2022 doing about a million dollars a year. He had never touched plumbing. He'd spent his career in trades management, most recently in elevators. This year Mountain Valley will do just under six million. In this one: the $1,700 hire that turns a five-day p…
McDonald's could sell Tic Tacs. People have asked. They could put Monster in a cooler on the counter. They said no to all of it, because the thing has to stay simple, replicable and predictable. Your business says yes. In this one: the 65 door account Peter turned down over four furnished units, w…
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