INFORMAZIONI SU QUESTO EPISODIO
We interview Sara Feldman, Customer Success Enablement Program Manager, for FastSpring.
Sara discusses self-service for the customers, content based, and knowledge centers.
Learn more about Inbenta here:
https://www.inbenta.com/en/
Sara discusses self-service for the customers, content based, and knowledge centers.
Learn more about Inbenta here:
https://www.inbenta.com/en/
Inglese
Stati Uniti
TRASCRIZIONE 🔗
Are you the producer of this podcast?
Add a podcast transcript
Need Audio-to-Text?
Transcribe with Listen411 in Just 60 Seconds
CERCA TRA GLI EPISODI PASSATI
Cerca gli episodi passati di Future of Customer Service.
ALTRI EPISODI IN QUESTO PODCAST
In this episode we speak with Fabian Reinkemeier from elaboratum, a firm that advises customers on eCommerce and technology projects. Fabian is a consultant and PhD candidate in the field of e-commerce and conversational AI, with experience in project management, usability & user experience, re…
In this episode, we speak with Joshua Jackson from the AI Association, a group of industry leaders advocating for the innovation and collaboration necessary to support the economic growth and leadership in the AI and Automation industry.
Director of Customer Service, Andru Castle, of The Tennis & Golf Company tells us how to get started building a new customer service department ... from the ground up!
More about Inbenta:
https://www.inbenta.com/en/
Today we speak with Chris Bechtel about the importance of search on ecommerce websites.
We covered:
Benefits of a quality search
How to implement a good site search
Which functionalities to look for in a site search
Learn more about Inbenta here:
https://www.inbenta.com/en/
Today we speak with Hans van Dam from the Conversation Design Institute, the world’s leading training and certification institute for designing of conversational interfaces, in order to better understand what is behind a good automated conversation and which design elements we need to keep in mind …
Dichiarazione di non responsabilità: Il podcast e la grafica incorporati in questa pagina provengono da Inbenta, che è di proprietà del suo proprietario e non è affiliato o approvato da Listen Notes, Inc.
MODIFICA
Grazie, ci hai aiutato a mantenere aggiornato il database dei podcast.
